Join KKL at the ILTA 2005 Conference

It's that time of year again!  So dust off your tennis racket, pull out your golf clubs and be sure to stop by KKL's booth #521 to see the sports car that could be yours.  If you'd prefer more of a brain sport, be sure to attend the following sessions presented by KKL consultants:

"Elements of ROI for Alternative Approaches to E-Invoicing",  presented by Michael Worth, Strategic Consultant at KKL; Wednesday, August 24 10:30am-Noon

"Transforming IT Operations to End-to-End IT Service Management", presented by John Tsiofas, Strategic Consultant at KKL; August 25 10:30am-11:30am

"Disaster Recovery - Tools and Technologies" , presented by Peter Lesser, Managing Director CIO at KKL; August 25 2:00pm-3:00pm

7th Annual ILTA Tennis Tournament:  Sunday, August 21 at 3:00 p.m. at the Desert Ridge Tennis Center. Prizes and fun are guaranteed at this round-robin formatted event. Click here for the Registration Form.

ILTA’s 2005 Golf Tournament:  Friday, August 26 at the Wildfire Golf Club. This is your chance to win the sports car just by getting a hole-in-one!  Click here for the Registration Form.

Security Checkup for your Home PC

Before you buy multiple hardware and software products to protect your home PC, you may want to follow these simple rules to cover the basics of PC security.  Read more

Will Your Servers Beat the Summer Heat?

One of KKL's senior consultants reflects on the soaring temperatures of the summer months and the impact on server reliability.  Read more

MFDs:  Rethinking your Reprographics Strategy

Printers aren't just for printing and copiers aren't just for copying.  With the latest technology called multi-function devices (MFD) you can copy, print, fax, scan and email.  Read more

Sender ID: Microsoft's Attempt to Combat Spam

With over 60% of email traffic represented by spam, Microsoft and others are pursuing changes to their messaging technology to confront the issue.  Sender ID will make it more difficult for spammers to use your domain name falsify the return email address of a message.  Read more

This Month's Answer

If you use the View feature in Outlook 2003 to logically group your messages, you can add two buttons to the toolbar that will expand and collapse the groups as follows:

1. View, Toolbars, Customize from the menu
2. Click on the Commands tab
3. From the Categories list click on View
4. From the Commands list scroll until you see COLLAPSE ALL GROUPS and EXPAND ALL GROUPS (see screen shot) << OLE Object: Picture (Metafile) >>
5. Drag COLLAPSE ALL GROUPS somewhere on one of your existing Outlook toolbar
6. Drag EXPAND ALL GROUPS somewhere on one of your existing Outlook toolbar
7. Click Close to close the Customize dialog box.